At Ola Africa Travel, your privacy is our priority. We are committed to protecting your personal information and being transparent about how we collect, use, and store it.
This Privacy & Cookie Policy explains how we handle your information when you visit our website, interact with us online, or make an inquiry. We do not sell, rent, or trade your personal information to any unaffiliated third parties.
By using our website, you agree to the practices described in this Policy.
Ola Africa Travel (Pty) Ltd is a registered South African destination management company (DMC) specialising in bespoke luxury travel experiences across Southern Africa.
For any questions regarding your privacy, please contact us at:
📧 info@olaafricatravel.com
We collect personal information only when it is voluntarily provided by you — for example, when you:
Submit an inquiry or booking request
Subscribe to a newsletter or marketing communication
Interact with our online chat or contact forms
The information may include your name, email address, phone number, country of residence, and travel preferences.
We also collect limited, non-identifiable data automatically to improve your browsing experience — such as your browser type, device, language preference, and pages visited.
We use your personal information to:
Process inquiries and provide tailored travel proposals
Communicate booking updates and important service information
Improve our website’s performance and user experience
Conduct market research and statistical analysis (in aggregated form)
Comply with legal obligations
Your information may be shared with trusted suppliers (such as lodges, airlines, or transport providers) only when necessary to fulfil your travel arrangements.
We will never share your data with third parties for their own marketing purposes without your explicit consent.
Cookies are small text files that are stored on your device when you visit a website. They help us enhance functionality, analyse traffic, and improve your overall experience.
We use the following types of cookies:
Essential Cookies: Required for website operation (e.g., navigation, booking forms).
Performance Cookies: Help us understand how visitors use our website.
Marketing Cookies: Used for remarketing and advertising via platforms like Google Ads or Meta.
You can adjust or disable cookies in your browser settings at any time. However, doing so may affect certain features or performance of the site.
Ola Africa Travel uses Google Analytics and related remarketing tools to understand visitor behaviour and display relevant advertising based on past visits.
These cookies may be used by Google to show our ads on other websites.
You can opt out of personalized advertising at any time by visiting the Google Ad Preferences Manager.
We retain personal data only for as long as necessary to provide our services and comply with legal obligations.
Your data is stored securely, and access is restricted to authorised personnel only. We use appropriate technical and organisational measures to protect your information from unauthorised access, disclosure, or misuse.
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these websites. Please review their privacy policies before providing any personal information.
Depending on your jurisdiction, you may have the right to:
Request access to your personal information
Correct or update inaccurate information
Request deletion of your data
Withdraw consent to data processing
To exercise your rights, please email info@olaafricatravel.com.
We may update this Policy from time to time to reflect changes in legislation or our practices. The updated version will always be available on our website with the date of the latest revision.
Last updated: October 2025
